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Privacy Policy

Last updated: September 1, 2026

This Privacy Policy explains how Calling Ministry, Inc. collects, uses, discloses, stores, and protects personal information through callingministry.org and related communications. It also explains the rights available to individuals under applicable data-protection law, including the EU General Data Protection Regulation (EU GDPR) and, where applicable, the UK GDPR.

1. Who we are

Calling Ministry, Inc. is a Florida not-for-profit corporation and a tax-exempt public charity under section 501(c)(3) of the U.S. Internal Revenue Code. It is the controller responsible for the personal information described in this Policy.

Calling Ministry, Inc.
P.O. Box 450476
Kissimmee, FL 34743
United States of America
Email: info@CallingMinistry.org
Website: callingministry.org

Florida incorporation number: 17053107305013 (incorporated June 2, 2012)
Federal Employer Identification Number (FEIN): 45-5491905

Data Protection Officer: Pastor Siegfried Tomazsewski. The Data Protection Officer can be contacted using the email address or postal address above.

2. Scope

This Policy applies to visitors to our website and to people who contact us, subscribe to our newsletter, register for an event by email, make a donation, request prayer or pastoral support, or otherwise interact with Calling Ministry. A separate notice may apply to employees and other internal relationships.

Our website is intended for a general adult audience and is not directed to children. We do not knowingly seek to collect personal information from children under 18. If a parent or guardian believes a child has provided information to us, please contact us so that we can review and, where appropriate, delete it.

3. Personal information we collect

  • Contact information: first and last name, email address, telephone number, whether the number is available on WhatsApp, and the content of a message.
  • Newsletter and CRM information: first and last name, email address, consent records, subscription status, engagement information, correspondence history, supporter relationship, and records used to prevent duplicate or unwanted contact.
  • Donation information: name, email address, contact details, postal address, donation amount, comments, transaction and receipt information, and recurring-donation choices. Payment-card and bank-account details are handled by the relevant payment processor and are not stored by Calling Ministry.
  • Event information: name, email address, telephone number, and church, when a person registers for an event by email.
  • Prayer, testimony, and pastoral information: information a person chooses to include in a contact form, email, or donation comment. This may include sensitive information described below.
  • Technical and usage information: IP address and server-log information, device or browser information, cookie and consent choices, security records, and privacy-focused website analytics collected through Burst Statistics.
  • Correspondence: information contained in emails and other communications sent to or from us.

We generally collect information directly from the individual. We do not purchase contact lists or obtain personal information from unrelated third-party sources.

4. Sensitive personal information

Prayer requests, testimonies, pastoral messages, and donation comments may reveal religious or philosophical beliefs, health information, racial or ethnic origin, sexual orientation, sex-life information, or other information protected as “special category data” under European data-protection law. Please provide only information that is relevant and that you are comfortable sharing.

Where we ask for or intentionally process this information to respond to a prayer, testimony, or pastoral request, we rely on the individual’s explicit consent under Article 9(2)(a) of the EU GDPR or UK GDPR, in addition to the Article 6 basis shown below. Consent may be withdrawn at any time, without affecting processing already carried out lawfully. We do not use sensitive information for advertising or profiling.

Please do not provide sensitive information about another person unless you are authorized to do so and have informed them about the disclosure where appropriate.

5. Why we use information and our lawful bases

Purpose Information and use EU/UK GDPR lawful basis
Responding to inquiries To receive, assess, and respond to contact forms, emails, and ordinary ministry inquiries. Legitimate interests in communicating with people who contact us; steps requested before entering an arrangement; consent where appropriate.
Prayer and pastoral support To receive and respond to prayer requests, testimonies, and pastoral communications. Legitimate interests or steps requested by the individual; explicit consent for special category data.
Newsletters and ministry updates To send newsletters, free resources, ministry information, event news, and fundraising communications to people who have completed double opt-in. Consent. Consent can be withdrawn at any time by using the unsubscribe link or contacting us.
Supporter relationship and CRM To maintain accurate relationship, correspondence, donation, preference, and suppression records; avoid duplicate contacts; and send necessary non-marketing communications. Legitimate interests in responsible supporter administration, record accuracy, and honoring opt-outs; legal obligation where records must be kept.
Donations and recurring gifts To process and acknowledge donations, issue receipts, administer recurring choices, maintain donor records, prevent fraud, and meet accounting and tax duties. Performance of a requested transaction; legitimate interests in donation administration and fraud prevention; legal obligation.
Events To process email registrations, plan attendance, communicate event details, and administer the event. Steps requested by the attendee; legitimate interests in organizing and safely running events.
Website operation and security To deliver the website, maintain server and security logs, prevent misuse and spam, troubleshoot, back up systems, and protect accounts and data. Legitimate interests in providing a secure, reliable website; legal obligation where applicable.
Analytics and cookies To understand aggregate website use and remember consent choices. Non-essential cookies are used only after consent. Consent for non-essential cookies or similar technologies; legitimate interests for strictly necessary security and operation.
Legal and governance matters To establish, exercise, or defend legal claims; respond to lawful authorities; audit finances; and meet regulatory, charity, tax, and corporate duties. Legal obligation and legitimate interests in governance and legal protection.

Where we rely on legitimate interests, we consider whether the use is necessary and balance our interests against the individual’s rights and reasonable expectations. Individuals may object to processing based on legitimate interests as described below.

6. Newsletter and direct marketing

We send newsletters and fundraising or ministry-promotional emails only to people who have given valid marketing consent through a confirmed double-opt-in process. Donors, correspondents, event attendees, ministry contacts, and other supporters may be recorded in our CRM, but they are not added to marketing distributions unless they separately consent.

Every marketing email provides an unsubscribe method. A person may also withdraw consent by contacting us. After an unsubscribe request, we may keep a minimal suppression record so that the address is not accidentally re-added. Withdrawal does not affect the lawfulness of earlier processing and does not require us to delete records that we must retain for another lawful purpose, such as donation accounts.

7. Donations and payment services

Donations may be made through an embedded Donorbox form, a PayPal button, or Zelle details presented by QR code. These services process payment information under their own privacy notices and terms and may act as independent controllers for some processing. Calling Ministry does not receive or store full payment-card or bank-account details. The embedded Donorbox form may allow its provider and payment partners to collect technical information and place necessary or consent-based cookies, as described in the cookie settings and the providers’ notices.

8. Cookies and website analytics

We use a cookie-consent tool to manage cookie choices and Burst Statistics for privacy-focused website analytics. Strictly necessary technologies support security, functionality, and consent records. Non-essential cookies or similar technologies are blocked until the visitor consents, and consent can be changed or withdrawn through the website’s cookie settings.

The current cookie banner and cookie declaration provide details of the technologies actually in use, including their provider, purpose, and duration. If we later add services such as YouTube or Google Maps, we will update the cookie information and obtain consent before loading non-essential embedded content where required.

9. When we disclose information

We disclose personal information only as reasonably necessary to:

  • hosting, IT and website-support providers;
  • cybersecurity and spam-prevention providers;
  • cloud backup, storage, email-delivery, CRM, donation, and payment providers;
  • accountants, auditors, insurers, attorneys, and other professional advisers;
  • employees and local collaborators who receive only the minimum information needed for an assigned task, such as planning a local event;
  • regulators, courts, law-enforcement agencies, tax authorities, or other public authorities when disclosure is required or permitted by law; and
  • a successor or transaction counterparty in a lawful reorganization, merger, or transfer, subject to appropriate protections.

We do not sell, rent, or exchange personal information, and we do not disclose it to other organizations for their own marketing or fundraising.

10. International processing and transfers

Calling Ministry is based in the United States. Its website is hosted in the United Kingdom, and authorized personnel or service providers may process information in the United States, United Kingdom, Germany, South Africa, and other countries where our providers operate. Those countries may have privacy laws that differ from those in the individual’s country.

Where European or UK data-protection law requires a transfer safeguard, we use an applicable adequacy decision or framework, Standard Contractual Clauses approved by the European Commission, the UK International Data Transfer Agreement or UK Addendum, or another legally permitted safeguard. We also use contractual, organizational, and technical protections as appropriate. Individuals may contact us for information about the safeguard relevant to their data, subject to lawful confidentiality restrictions.

11. How long we keep information

  • Ordinary inquiries, prayer requests, and pastoral correspondence: generally up to 24 months after the last meaningful contact, unless needed longer for an ongoing relationship, safeguarding matter, dispute, or legal requirement.
  • Newsletter records: while the subscription remains active. After withdrawal, a minimal suppression record may be retained for as long as needed to honor the opt-out.
  • Non-marketing CRM records: reviewed at least every two years and deleted or anonymized when no longer needed, subject to separate donation, legal, or suppression obligations.
  • Donation, accounting, and tax records: generally seven years after the end of the relevant financial year, unless law or an active dispute requires longer.
  • Event registration and attendance details: generally up to 12 months after the event, unless the attendee consents to an ongoing relationship or longer retention is needed for accounting, safeguarding, or legal purposes.
  • Website backups: generally 30 days. Access and security logs are kept for the period reasonably required by the host or Calling Ministry for security, diagnostics, abuse prevention, and legal compliance.

We may retain anonymized information that no longer identifies an individual. When deciding retention periods, we consider the amount, nature, and sensitivity of the information; the risk of harm; the purpose; legal duties; limitation periods; and whether the purpose can be achieved in another way.

12. Security

We use measures designed to protect personal information, including restricted access, individual user accounts, multi-factor authentication, encryption where appropriate, HTTPS connections, regular software updates, backups, and confidentiality requirements. No Internet or storage system is completely secure, so we cannot guarantee absolute security.

13. Your data-protection rights

Depending on the law that applies and subject to legal exceptions, an individual may have the right to:

  • ask whether we process their personal information and obtain a copy;
  • correct inaccurate or incomplete information;
  • request deletion or restriction of processing;
  • object to processing based on legitimate interests and object at any time to direct marketing;
  • withdraw consent at any time;
  • receive certain information in a portable format and transmit it to another controller;
  • complain to a data-protection supervisory authority; and
  • not be subject to a decision based solely on automated processing that produces legal or similarly significant effects.

Calling Ministry does not use solely automated decision-making that produces legal or similarly significant effects. To exercise a right, contact info@CallingMinistry.org. We may request information reasonably necessary to verify identity and protect personal information. We generally respond within the period required by applicable law. These rights are not absolute, and we will explain any lawful limitation that applies.

14. Complaints

We encourage individuals to contact our Data Protection Officer first so that we can try to resolve a concern. Individuals in the European Economic Area may also complain to the supervisory authority in the country where they live or work or where the alleged infringement occurred. Individuals in Germany may contact the competent state data-protection authority. Individuals in the United Kingdom may complain to the Information Commissioner’s Office at ico.org.uk. This does not affect any other legal remedy.

15. Third-party websites and services

Our website may link to or embed services operated by other organizations. Their privacy practices are governed by their own notices. We encourage visitors to review those notices before providing information. We are not responsible for an unrelated third party’s independent processing.

16. Changes to this Policy

We may update this Policy when our practices, services, or legal obligations change. We will post the updated version on the website and revise the “Last updated” date. If a change materially affects how we use information already collected, we will provide additional notice or obtain consent where required.

17. Contact us

Privacy and data-protection questions may be addressed to:

Pastor Siegfried Tomazsewski, Data Protection Officer
Calling Ministry, Inc.
P.O. Box 450476
Kissimmee, FL 34743
United States of America
Email: info@CallingMinistry.org